PPC (Pay-per-click) is a great way to quickly generate clicks, leads and customers.
However, despite popular belief, PPC is not just about blatantly paying for ads.
In many ways, PPC is art where you should keep an eye on best opportunities, ensure high quality of your landing page and meeting each searcher’s intent.
Quality score is crucial for your PPC campaign, but what is it and how to improve it?
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About Lior Krolewicz
Lior Krolewicz @yaelconsulting is founder of Yael Consulting
A former online marketing leader at a top advertising firm, Lior has personally helped corporations direct millions in online advertising dollars to generate profit. He is an expert in online marketing, strategy, operations, and technology.
In his experience with diverse industries, the military, and small and fortune-500 companies, Lior has personally increased sales and productivity, built reporting platforms, and cut wasteful costs; enabling companies to hit and surpass their ultimate goals.
Questions we discussed
Q1 How did you become a digital marketer? Please share your career story!
Originally an analyst at heart, in 2009 I was hired as #2 marketing person in a startup and got Google Ads dropped at my desk. I devoured information on the topic and loved how it combined analytics and psychology.
Love this path Lior! Always intriguing to hear how people got into digital marketing.
— Debi Norton (@BRAVOMedia1) December 14, 2021
PPC has made enormous impact for my clients.#VCBuzz
That startup successfully sold for $273MM and by then I moved on to the top US independent marketing agency. I quickly won awards and managed accounts of over $1MM per month.
Missing the fun of close connection to results, I started Yael Consulting to bring fortune 500 expertise to small and medium businesses. It felt a more wholistic way to connect and celebrate wins with clients. – so here we are, about decade later 🙂
Q2 So what is Quality Score and how to determine it? Why is Quality Score important for your PPC campaign?
Quality Score is Google’s way of determining how relevant your keywords are to your ads. To assess user experience on Google search.
The idea is that if you provide users with better experience then, you make Google look good, for delivering good search results, and Google rewards you with higher quality score.
A2
— Debi Norton (@BRAVOMedia1) December 14, 2021
Quality Score is based on the search query to the ad and it’s relevance to the landing page.
Great Query – Great Targeted Ad – Great LP = Conversions.#VCBuzz
It’s important for campaigns because Google rewards higher quality score with lower cost per click, for a position on the search results, compared to the competition with lower quality score.
For example, if you have higher Quality Score (QS), compared to your competitor, then you will pay less than them to show your ad in the #1 top ad position. So you get less expensive traffic.
From here flows the obvious: less expensive quality traffic, helps your profits margins, which you can keep or use to get more aggressive with your advertising to capture more market share…
Are you able to see your quality score? #vcbuzz
— Anna Fox (@manifestcon) December 14, 2021
Quality Score is a column you can see on the Keyword level within the Google Ads account
Do you see the history of it growing/falling? #vcbuzz
— Anna Fox (@manifestcon) December 14, 2021
Google has a column for “Quality Score (hist.)” – so the history of it. But honestly, I don’t use it. If it was better or worse before will not change my actions. I only care and focus on if all my ducks are in a row TODAY, so I don’t bother.
Q3 What are the steps to improving your Quality Score?
Basically, to improve quality score you need to improve the searchers experience on http://Google.com. One easy way to do this is to make sure that when a user searches for something, then your ad is relevant to answer their search, so they click your ad.
One fun quick trick is to search your keyword on Google and see what the headline is on the top organic results. If Google trusts this headline to lead the Organic result, then just use a similar headline in your ad.
Another easy win for quality score is to make sure your website is optimized for mobile. Both for usability and for speed. If a user clicks your ad but the website doesn’t load, correctly or at all, then it makes Google look bad for “showing results for broken sites”
A3
— Debi Norton (@BRAVOMedia1) December 14, 2021
Start with solid KW Research
Set up Small Ad Groups with highly relatable KW’s
Create Ads that Support each Ad Group
Build your landing page so that it supports your PPC efforts, include those KEYWORDS#VCBuzz
Q4 What are some common misconceptions about Quality Score?
That every keyword needs a perfect 10 Quality Score and that we need to “chase” this metric. It’s more accurate for an advertiser to focus on making sure they deliver the best user experience for the traffic they want to bring to their site at the right costs
A4
— Debi Norton (@BRAVOMedia1) December 14, 2021
Misconception about Quality Score in PPC – yeah… “you can buy it”. ?#VCBuzz
Someone clicking on your ad is a great indicator for Google, that your ad is relevant. But an ad also needs to qualify the searchers, to only bring visitors, who have potential value, to your website.
Example: if you offer B2B translations and someone searches for “English to Spanish translator”, your ad needs to qualify them with something like “B2B English to Spanish Translator, Starting at $1,999” –deter irrelevant searchers and seem acceptable to the right ones
*these* misconceptions are they from the client or the PPC person?
— Debi Norton (@BRAVOMedia1) December 14, 2021
I wonder how many clients know about QS?#VCBuzz
I’ve seen both. Diving deeper: Google likes QS because searchers clicking on your ad (CTR), is a big factor and indicator or relevance and QS. People clicking on a Paid Ad and not Organic, “coincidentally” also makes sure Google gets paid for that search
@BRAVOMedia1 RE:QS misconceptions – because it seems simple. I think this is a metric that is easy to get caught up on. Same goes for Click-Through Rate. Both can be irrelevant if you know what you are doing. Important to remember that the goal is ultimately ROI / Profit! #vcbuzz
— Lior Krolewicz (@yaelconsulting) December 14, 2021
Q5 What are your favorite PPC tools?
@gtmetrix – great way to monitor website speed and also troubleshoot – quickly find opportunities to improve speed
A5
— Debi Norton (@BRAVOMedia1) December 14, 2021
I always believed that handholding your campaigns and creating all aspects by scratch, ads specifically.
Recently, I learned that Dynamic Ads were out performing custom ads.
WOW!#VCBuzz
Google Ads Keyword Planner – easy way to find new queries and ideas and get a rough estimate of what to expect – for traffic volume and cost per click (cpc)
@spyfu – to get rough idea about PPC budgets (current and history) and other competitor research
A5: I Like Spyfu & ispionage. #vcbuzz
— Hiren vaghela (@hirendream) December 14, 2021
Our previous PPC chats:
- Use Keyword Intent to Boost PPC Performance with Navah Hopkins @navahf
- Empowering Your Content Success Using PPC with Melissa Mackey @Mel66
- How to Achieve Better Results with PPC Advertising with @JohnathanDane
- Google E-A-T with Rob May @robinlmay
How to Optimize Your Content for Local Search with @CarrieHill