Local marketing is a marketing brunch that has recently seen the most dramatic evolution. Thanks to local marketing, local businesses are given competitive advantage over corporate brands.
Today we are looking at one of the marketing tools local businesses can utilize: Content marketing
***Add #VCBuzz chats to your calendar here.
***Please sign in here to follow the chat -> twchat.com/hashtag/vcbuzz
About Tim Capper @GuideTwit
Tim Capper @GuideTwit has been involved in search marketing for over 10yrs and specialises in local SEO.
Tim operates a bespoke SEO consultancy www.onlineownership.com with a global client base.
Tim is a Google Top Contributor which gives him the ability to view issues that an average webmaster will never see, adding extra value to the already impeccable service Online Ownership provides for its clients.
Questions we discussed
Q1 How did you become a digital marketer? Please share your career story!
It started when I was a hotel and restaurant owner in the Lake District in 2001 when during the Foot and Mouth outbreak, the press declared the Lake District Closed.
I needed to find a way to let people know that only certain parts were closed and you could still access large parts of the Lakes. I started creating pdf maps of areas still open in the Lakes and how to get there.
Other businesses started noticing these and asked me to help with their areas. I survived and sold up 4 yrs later and the rest as the say is history.
It was my first job after college for a little while. And then years later I was brought back in by @seosmarty ๐ RT @GuideTwit: I love listening to peoples own journeys into marketing … Go #vcbuzz
— Sana Knightly (@SanaKnightly) October 16, 2018
Q2 How can content marketing support local marketing? Do local marketing even need to invest into content?
Local business still need to engage the customer during their purchase journey, at their point of need. Content is a great way to achieve this!
With a 500%+ growth in โnear meโ mobile searches that contain a variant of โcan I buyโ or โto buyโ over the last 2 years, local business do need to invest in some form of consumer based content.
500% – that's a huge competition! Challenging times for local markets, heh? #vcbuzz
— Sana Knightly (@SanaKnightly) October 16, 2018
Local is the New Home Page @SanaKnightly #vcbuzz
— Tim Capper (@GuideTwit) October 16, 2018
Local businesses don’t necessarily have to invest in content marketing, but they do need to curate their customers requirements into some form of content whether that be FAQs, articles, video, etc.
Do you find the profile article posts on Google My Business effective? #vcbuzz
— 24 Hour Translation Services (@24hrtranslation) October 16, 2018
It depends on the business, certain types of business benefit from differently styled Posts and CTA button. Taxi benefits from a more Button looking post – call now but an accountant would benefit from more in depth post leading to the page.
Ex: 300 word articles, what's news, promotional information, etc. #vcbuzz
— 24 Hour Translation Services (@24hrtranslation) October 16, 2018
Totally – you just need to find your ideal fit – make sure you use UTM tracking so you can measure in analytics.
Q3 Are there any local businesses that are doing a particularly good job at content marketing?
In general local businesses have not quite grasped the concept of creating content that converts their customers online to an in-business visit or sale. They also typically tend to scattergun the look at me posts socially.
I often ask businesses to look at their sites and ask themselves. If you could only read your online content to an in-store customer, would you make a sale. Converting a customer online is half the battle to getting the customer in-store.
A3. I know of many local businesses like @JuliaEMcCoy of @ExpWriters doing content marketing right #vcbuzz
— Cheval John, Social Media Professional (@chevd80) October 16, 2018
Most local business that I help have fallen into the social media echo chamber of me, me, me. They need to start understanding what their customers are actually asking and looking for.
I'm so tired of seeing companies build local pages that contain 500 words of text, most about the history of those cities. Google should start penalizing. #vcbuzz
— 24 Hour Translation Services (@24hrtranslation) October 16, 2018
True, Google in theory should see past these but they still work.
Who searches for local oil change services in order to get a history lesson? #vcbuzz
— 24 Hour Translation Services (@24hrtranslation) October 16, 2018
For an oil change in a local area, I would build a resource of all facilities in the area + the different types of oil , their properties and the pricing – make yourself an authority in the market ๐
A3B. Also, @winniesun is very good at content marketing because she does a lot of live streaming and hosting a twitter chat too #vcbuzz
โ Cheval John, Social Media Professional (@chevd80) October 16, 2018
A3 I always think of Caterpillar's content as being particularly compelling https://t.co/HRzVMDD1JX #vcbuzz
— Gail Gardner (@GrowMap) October 16, 2018
Totally! Never be afraid of Tech Specs either. They do make some epic vids too ๐
Q4 How to optimize content if you target a certain locality?
Your content naturally becomes localised when talking about your business & products / services available at a given location. Optimise to the intended action.
Local business should also cross promote other local businesses. The local bakery and the coffee shop. The dentist and the car wash, the carpet shop and the DIY store. It also builds real world relationships.
@GuideTwit I bet it's hard for privately owned small businesses to compete with franchises? #vcbuzz
— Sana Knightly (@SanaKnightly) October 16, 2018
Yes & No. Do the research, find the opening and create the better content, personal.
@GuideTwit Yes! I Agree! Being personal and unique – that's what wins the local market. For me ๐ #vcbuzz
— Sana Knightly (@SanaKnightly) October 16, 2018
A4: Know the audience. If it's a local audience, write in the local vernacular. Be relatable and express the services you offer in a way that's beneficial to the local community. #VCBuzz
— Narmadhaa (N) (@s_narmadhaa) October 16, 2018
Q5 What are your favorite local marketing tools?
A5. Google Business Pages are a must for local business. Mailchimp, Analytics, Search Console, SEMrush, Answer the Public, https://t.co/dY5ICp6VCZ and depending on their size / resource, a social media scheduler. #vcbuzz
— Tim Capper (@GuideTwit) October 16, 2018
Yes, local businesses should be taking advantage of the online coupons on Google Maps and elsewhere – fairly easy to do once you figure it out @GuideTwit #vcbuzz
— Gail Gardner (@GrowMap) October 16, 2018
Coupons awesome. Google Posts also provides this option, awesome for local businesses.
Some towns also do coupon books and every business that participates offers the coupon books next to their cash registers to increase local shopping. Use these popular hashtags >> #buylocal #shoplocal #eatlocal #vcbuzz
— Gail Gardner (@GrowMap) October 16, 2018
Get communities to create their own similar hashtags like #BuyDallas or #ShopChicago so that locals can find deals across social networks that are specific to them. #vcbuzz
— Gail Gardner (@GrowMap) October 16, 2018
Leave a Reply