Managing a blog is tough but managing a multi-author blog is much more difficult!
There’s so much to keep track on, quickly fill in the gaps, promote, edit, etc.
How to make that happen?
Let’s discuss
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About @Shawn_Hessinger
@Shawn_Hessinger is the Executive Editor at @smallbiztrends, a website and community offering news, resources and advice for small business owners and entrepreneurs.
Questions we discussed
Q1 How did you become a digital editor? Please share your career story!
I spent about 11 years in the newspaper business, the last year as managing editor for nine local newspapers.
After that, I began providing blogging services for clients eventually landing jobs at an online trade publication and finally at Small Business Trends.
I think a lot of the skills learned in journalism are translatable to managing websites. But they also can be learned by those without such a background.
Q2 What is your editing process? How do you make sure all content is timely edited and maintains high quality standards?
Small Business Trends employs a team of editors both in the United States and overseas to carefully manage every step in the editing process.
Our team in Ethiopia carefully loads articles, images and graphics to be reviewed by our site’s editor. Strategy is handled by an upper management team including myself and our publisher, Anita Campbell.
How many editors are there to manage a blog of that caliber? #vcbuzz
— Jessy Troy (@jessytroy) December 22, 2020
Myself, our editor in chief Joshua Sophy and a team of three more in Ethiopia plus our SEO manager.
Have you been noticing any country-specific trends? Which country seems to be best in terms of working with? For example, I love using with US writers but they often have trouble meeting deadlines 🙂 #vcbuzz
— Ann Smarty (@seosmarty) December 22, 2020
Our writers come from around the world — India, the U.S. Canada, Africa and UK. I don’t know if there is a country I’d say is best. We focus on strong writers from where ever they may be.
From experience, the best writer is the one who cares… about my site, me, our readers, requirements, or at least about one of those #vcbuzz https://t.co/mFr6F1fKuN
— Ann Smarty (@seosmarty) December 22, 2020
Personally, I don't mind editing content into American English when the writers have true insights to share and write English well enough that I can tell what they meant to say. Better that than perfect English full of regurgitated nothing. #vcbuzz
— Gail Gardner (@GrowMap) December 22, 2020
Clarity! People are often distracted today and in a hurry, especially in the digital world. Writers have to be able to get their point across to their audience clearly. #vcbuzz https://t.co/2wgXNurwKZ
— Jaime Shine ?️ (@jaimeshine) December 22, 2020
Being clear is more important than being clever. I often tell writers this.
Yes! And especially on complex business, legal, financial and similar topics.
— Anita Campbell (@anitacampbell) December 22, 2020
Clarity is a well-organized piece, straight forward sentences, short paragraphs, and the use of helpful headers, bullets and the like – all critical. #vcbuzz https://t.co/v2uNjme3Gw
That's the perfect answer, Shawn. Writers need to know what a site publishes and write accordingly.
— Gail Gardner (@GrowMap) December 22, 2020
But most importantly, they do need to get their point across. I once knew a writer so bad at that I suggested he start a YouTube channel. He was much better at that. #vcbuzz https://t.co/ahIztrqqH0
Q3 How do you deal with easily offended writers? Have you ever seen genuinely offended authors?
The best way to deal with writers is with a well defined process and clear policies for what is acceptable and unacceptable in your publication.
The more detailed your policy, the better. This manages a writer’s expectations and gives you a clear way to explain any decisions that may upset them.
The longer the guidelines, the fewer people will read them. Am I wrong? RT @Shawn_Hessinger: A3 The more detailed your policy, the better. #vcbuzz
— Anna Fox (@manifestcon) December 22, 2020
It’s a question of balancing these issues against the needs of your site. Regardless, you will have something to stand on when requesting changes.
Yes, writers need to know specifics for your particular site. For example:
— Gail Gardner (@GrowMap) December 22, 2020
* The optimum length of content
* Process for submitting (Word Doc via email, saved as a draft, etc.)
* Image policy and if you accept images, width and compression
* Content policies #vcbuzz https://t.co/bOBsw1poWC
I'm not sure that really matters. Serious writers prefer detailed policies. Writers who won't read long guidelines would likely ignore short ones, too.
— Gail Gardner (@GrowMap) December 22, 2020
Your site — your rules. #vcbuzz https://t.co/QOhU1ELzUO
So true, Gail. Some writers ignore these guidelines. But you can refer to them when requesting changes. My experience is they eventually get the picture.
Q4 How to find good writers?
Honestly our best writing candidates have come via calls for writers placed on our own website. I really suspect the reason for this is that these writers are familiar with our publication already.
Though, I certainly have also found great writers through recommendations from other publishers and through social media contacts.
A4a Writers should collaborate and refer work to each other. Each of us receives requests that aren't the best fit (whether $$ or topic).
— Gail Gardner (@GrowMap) December 22, 2020
I keep portfolio links of writers to share and send work to them via https://t.co/QFAAo7FNoo
Relationships = more work for all.#vcbuzz
Q5 What are your favorite editing and blog management tools?
WordPress’s calendar and editorial process are the easiest tools to provide your team with a transparent view of the editing process.
We also use Zoho tools to manage and track assignments to writers and Surfer SEO to create longer optimized content.
I really believe the best tools are those that give your entire team a bird’s eye view of the process.
Also, customize it to fit your particular process, whatever that process is. #vcbuzz https://t.co/pdANCfH8iQ
— Anita Campbell (@anitacampbell) December 22, 2020
A5 I really like using Google Docs for back-and-forth collaborations. It's free, allows real-time edits, comments, revisions, etc. #vcbuzz
— Ann Smarty (@seosmarty) December 22, 2020
Good question. @Shawn_Hessinger Is the WordPress calendar an add-on? Plugin? Only available in a particular version? #vcbuzz https://t.co/0NasnEtW6O
— Gail Gardner (@GrowMap) December 22, 2020
Just checked with our CTO. It’s a plugin called WordPress Editorial Calendar.
A5 Trello is great for planning just about anything including the editorial calendar! Plus it is free! #vcbuzz
— Jessy Troy (@jessytroy) December 22, 2020
I love @Trello and still use it even though I also use @Wrike Enterprise for complex project management and @Zoho Connect for our @BizSugar Mastermind Community. #vcbuzz https://t.co/3lvXnDbru1
— Gail Gardner (@GrowMap) December 22, 2020
We also use Zoho tools to manage and track assignments to writers and Surfer SEO to create longer optimized content.
A plugin can add a checklist or a list of steps in your editorial process (check the boxes as each step proceeds).
— Anita Campbell (@anitacampbell) December 22, 2020
A plugin can also superimpose a calendar view that helps you visually see articles already scheduled.
Lots of editorial plugins out there.#vcbuzz https://t.co/A7aAJQmtRW
I really believe the best tools are those that give your entire team a bird’s eye view of the process.
Very long time ago… The only issue is that outside writers would have Zoho account but everyone already has Google account, so just easier for collaboration #vcbuzz
— Ann Smarty (@seosmarty) December 22, 2020
Our previous multi-author management chats:
- Twitter Chat with @RuudHein on High-Profile Blog Management
- Blog Launch Tips: Twitter Chat with Ricky Figueroa @LaunchInsider
- Content Efficiency Twitter Chat with Sherry Smith Gray @sherisaid
- Set up Membership Site: Twitter Chat with @KathrynAragon
- Multi-Author Blog Management Twitter Chat with @_Sians, Editor of @TweakYourBiz