Video marketing has been growing fast for the past few years now. Most brands, big and small, invest into video creation to build dome presence on Youtube and Facebook.
Video creation is hard enough: You need to come up with your own style, invest in good software, get help editing, etc. etc. With so much going on, it’s easy to miss smaller, yet crucial elements, like video captioning.
You may think it’s not important, but after investing time and money into a video, can you really afford letting it fail because you failed to take care of the basics?
Let’s learn why and how to caption our videos.
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About @merylkevans
Meryl K. Evans @merylkevans is an experienced digital marketer, social media and business process pro who develops, executes, and evolves social media and content marketing plans and strategies.
Please connect to Meryl K. Evans on Linkedin
Questions we discussed
Q1 How did you become a digital marketer? Please share your career story!
Thanks for asking! After welcoming my second child in 1999, I took online classes at NYU to earn a certificate in Internet Technology. My original plan was to do web design. I was working for a telecom company at the time.
After fiddling with web design, I decided it wasn’t for me. Too Type A and no eye for design. Was a big fan of a web design email newsletter that accepted articles. Entered one and they published it (Still online!)
Slowly, I got more writing jobs and eventually became a guide for @pearson’s @InformIT. In 2002, I connected with an email marketing company where I learned about content marketing before it got a name.
By 2005, I had enough work to leave my corporate job for full-time writing and digital marketing. Been doing it ever since.
Q2 A few weeks ago you did a great article on captioning videos. Why do you think it’s so important?
I’m biased because I’m deaf. But captions in videos benefits so many people. Not everyone can have the sound on. It also helps search engine optimization if done right.
Here are some stats that show the benefit of captioning videos: 41% of videos are incomprehensible without sound or captions. 80% of viewers react negatively to videos autoplaying with sound. So social media outlets autoplay videos on silent [Source: Facebook]
And the whopper! 80% of people who use captions aren’t Deaf or hard of hearing. [Source: Ofcom]
A2 And automatic captions don't work well as they can lead to #captionfails No org wants to have that. More info on captions and compliance: https://t.co/27a3NKXjFs #vcbuzz
— Meryl Evans, CPACC (@merylkevans) October 2, 2018
My awesome @cityofplanotx captions #Plano City Council mtgs … LIVE. Then they add captions to recordings. Director of Marketing @shannahhayley explains benefits go beyond the #deaf and HoH here.
Sure!
On a basic level, not everyone watches video with sound turned on. We want to meet people where they are, when they are. That might be watching the council meeting on your iphone while rocking a sleeping baby & you don’t have your earbuds. (1/ )— Shannah Hayley (@shannahhayley) October 2, 2018
All the time! Easier to understand as English is not my native language! RT @merylkevans: How many of you watch the #captions on #videos even though you're not deaf or hard of hearing? #vcbuzz
— Ann Smarty (@seosmarty) October 2, 2018
I like captions because I sometimes don't catch what someone is saying … language/accent/not enough volume … #vcbuzz
— Don Sturgill (@DonSturgill) October 2, 2018
@merylkevans > I so admire you! As a musician, sound seems so essential but it doesn't have to be that way & there are so many who have inspired beyond what some of us think possible. I'm even thinking of what Helen Keller accomplished and the beauty she bestowed as well #vcbuzz
— Deborah, Pro Videographer, #SocialCafe Host (@socialwebcafe) October 2, 2018
Same here! RT @seosmarty: I am glad I am not alone! RT @DonSturgill: I like captions because I sometimes don't catch what someone is saying .… https://t.co/3gZffxz9gE #vcbuzz
— Sana Knightly (@SanaKnightly) October 2, 2018
Lots of folks are the same way! My husband included RT @socialwebcafe: Hey – I love turning on captions on Netflix just so that I don't miss a single word! Maybe that is just OCD on my p… https://t.co/gof8OjBjfx #vcbuzz
— Meryl Evans, CPACC (@merylkevans) October 2, 2018
Q3 How can one create good captions for a video?
For me, the first rule of good captions is readability. If you have white text and the background is light and things move … it strains viewer’s eyes to follow the captions. Generally, captions with a black or slightly transparent background and white text work well .
The downside of using a background is that it blocks anything behind it. The pros (network TV) briefly move the captions up when the credits appear at the bottom. So another best practice is to avoid blocking any text that appears in the video.
This thorough guide of best practices for captioning is well done — it’s missing a couple of things like colors and contrast.Thanks to @redcrew telling me about it.
https://twitter.com/redcrew/status/1047164540113309697
I would add colors and contrast to that guide. A big problem in captioning especially when it’s just words and no background … the words blend with the video.
There’s also a tricky one … sometimes a person uses an accent or imitates a famous character or actor … or their voice changes and you need this information to understand what’s going on or get the joke. See the following two video examples.
Example of #video #captions reflecting sound changes that matter to the storyline. This is from Hot in Cleveland 1/2 pic.twitter.com/lwIIxdbmZE
— Meryl Evans, CPACC (@merylkevans) October 2, 2018
Another example of #video #captions reflecting sound changes that matter to the storyline. This is from Hot in Cleveland 2/2 pic.twitter.com/y59hHQlFgT
— Meryl Evans, CPACC (@merylkevans) October 2, 2018
@merylkevans LOOOVE your examples! Many great lessons miss good examples but yours are perfect! #vcbuzz
— Ann Smarty (@seosmarty) October 2, 2018
Thank you! Got lucky I watched it this weekend and knew I had to share!
A3 I don't recommend trying to get creative like this video: https://t.co/NybY7rlRpM (Thanks @P_Hendrickson for the find) It hurts the viewing experience and takes away from the movie. They mean well … but it's overkill. Simple is best #vcbuzz
— Meryl Evans, CPACC (@merylkevans) October 2, 2018
Q4 What other basic video optimization tactics people are usually missing?
The biggest one is contrast and readability. I rarely see other issues. Most captioned videos post one or two lines at a time and that’s good. When possible, avoid scrolling / moving captions like you see on live TV for Awards shows. Those are an exception.
If you plan to publish the live video for later viewing, try to change the captions to one or two lines. I’ve seen network TV do this when they replay a live musical. Captions scroll in the live version and don’t scroll in the re-aired version.
Trying to get a grip on "kinetic captioning," Meryl. What's the difference? #vcbuzz
— Don Sturgill (@DonSturgill) October 2, 2018
The captions have different font styles based on the sound … the move around … it’s so distracting and takes away from the user experience in viewing the show.
Okay… got it. I agree with the kinetic distraction. Thank you, Meryl. #vcbuzz
— Don Sturgill (@DonSturgill) October 2, 2018
You betcha! It was uncomfortable watching it … felt like vertigo and nausea were about to hit.
Great way of putting it! Cute doesn’t accomplish the most important thing … helping the viewer read the text
That's why my first rule of good captioning … is readability and contrast #VCBuzz https://t.co/OnF352OHJT
— Meryl Evans, CPACC (@merylkevans) October 2, 2018
Thanks for the reminder. Another thing to do is provide transcripts for #podcasts like @IESBD's #SalesGameChangersPodcast does: https://t.co/qyFczVsjQX RT @Ileane: A5 I like the captioning tool for my @Anchor podcast #vcbuzz
— Meryl Evans, CPACC (@merylkevans) October 2, 2018
Q5 What are your favorite content and video marketing tools?
Fave #video tools:
@SnagIt, @YouTube captioning, Movie Maker (I know, I know … old and not compatible with everything). For Macs: iMovie.
I haven’t created very many videos. Been shy about that (trying to change that), but I’ve captioned the ones I do.
Content marketing tools:
Google Keyword Planner @Spyfu @semrush @ahrefs @buzzsumo.
Generally, I use what my clients use, but these stood out for me.
A5 When it comes to captioning, I really like the templates and text overlay options at @Animoto #vcbuzz
— Ann Smarty (@seosmarty) October 2, 2018
A5 I like the captioning tool for my @Anchor podcast #vcbuzz
— Ileane (eye-leen) (@Ileane) October 2, 2018
In short, it pays to caption your videos whether on YouTube, Vimeo, or LinkedIn. It’ll increase the chances of your video going viral! Thank you for having me!
Our previous video marketing chats:
- How to Create a Successful Social Video Campaign with @TawannaBSmith #vcbuzz
- Video and Podcast Marketing Twitter Chat with Deborah Anderson @socialwebcafe
- Visual Content Marketing Tips with Nicolina Wroblewski @TheMissNicolina #VCBuzz
- What Works in Engagement Marketing with @PR_Kristyna #VCBuzz
- How to Get 80,000 Shares for Your Article with Roxana Nasoi @roxanasoi #VCBuzz
- Best Social Media Marketing Tools with Lilach Bullock @lilachbullock #VCbuzz
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